Frequent questions and answers


Published:

2022-11-14

Frequent questions and answers

1-How often is the database updated?

Twice a year

 

2-Does the database include all the vehicle in the world?

we do our best to perfect the database

 

3-If we have customer data, can we add them manually?

There is a special customer database in the system so that customers edit or input the database of the local cars or common use vehicles.

 

4-Should we pay to update the annual vehicle database?

At the moment, the database update is free.

 

5-How long does the equipment guarantee last?

one -year warranty for the entire machine, and three years for the camera.

 

6-Is it possible to put the customer logo and the model in the home page of the alignment software?

With the client's authorization, we can place the client logo and the model i in the home page of the alignment software?

 

7-Can your own brand be used in the market?

We can provide OEM/ODM service to customers.

 

8-How about the service? Is it of quality and effective?

Our service team has a rich experience and is able to meet the needs of all agents. We can provide remote technical service,support and cloud training.

 

9-Are spare parts expensive, especially for electronic equipment?

We offer customer accessories in reasonable price to guarantee the continuous operation of the equipment.

 

10-Can the wheele aligner check the lift parallelism?

The software consists of a special function to measure the parallelism of the elevator.