











Frequent questions and answers
Published:
2022-11-14

1-How often is the database updated?
Twice a year
2-Does the database include all the vehicle in the world?
we do our best to perfect the database
3-If we have customer data, can we add them manually?
There is a special customer database in the system so that customers edit or input the database of the local cars or common use vehicles.
4-Should we pay to update the annual vehicle database?
At the moment, the database update is free.
5-How long does the equipment guarantee last?
one -year warranty for the entire machine, and three years for the camera.
6-Is it possible to put the customer logo and the model in the home page of the alignment software?
With the client's authorization, we can place the client logo and the model i in the home page of the alignment software?
7-Can your own brand be used in the market?
We can provide OEM/ODM service to customers.
8-How about the service? Is it of quality and effective?
Our service team has a rich experience and is able to meet the needs of all agents. We can provide remote technical service,support and cloud training.
9-Are spare parts expensive, especially for electronic equipment?
We offer customer accessories in reasonable price to guarantee the continuous operation of the equipment.
10-Can the wheele aligner check the lift parallelism?
The software consists of a special function to measure the parallelism of the elevator.
Related news